Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you visit the Site, and information from third parties.

1.1 Information You Provide

• Contact information: first and last name, email address, phone number, shipping address, and billing address.
• Payment information: credit or debit card number, expiration date, and CVV. Card details are transmitted directly to our PCI-compliant payment processor and are never stored on our servers.
• Account and order information: products purchased, quantities, transaction amounts, and any notes you provide during checkout.
• Support communications: messages, questions, or feedback you send to our support team.
• Subscription preferences: if you enroll in a recurring product (such as the Survival Wellness Box), we store your auto-refill preferences and cadence.

1.2 Information Collected Automatically

• Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site.
• Cookies and similar technologies: we use cookies, pixels, and local storage to remember cart contents, enable checkout, measure site performance, and support advertising.

1.3 Information from Third Parties

We may receive information about you from advertising partners, analytics providers, and payment processors (for fraud prevention and chargeback handling).

2. How We Use Your Information

We use the information we collect to:

• Process orders, charge payments, and deliver products;
• Fulfill physical shipments through our fulfillment partner and communicate tracking information;
• Manage subscription billing and rebills;
• Send order confirmations, shipping notifications, receipts, and customer service messages;
• Send marketing communications, newsletters, and promotional offers (you may opt out at any time);
• Respond to inquiries, provide customer support, and resolve refund requests;
• Detect, prevent, and investigate fraud, chargebacks, and unauthorized activity;
• Comply with legal obligations, including tax and financial reporting requirements;
• Improve the Site, our products, and your overall experience.

3. How We Share Your Information

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers: payment processors, fulfillment partners (for physical supplement shipping), email service providers, customer relationship management platforms, and analytics providers who perform services on our behalf.
• Advertising partners: anonymized or hashed data used to deliver relevant ads and measure campaign performance (e.g., Meta, Google, TikTok advertising pixels).
• Legal compliance: law enforcement, regulators, courts, or other parties when required by law, subpoena, or to protect our legal rights.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, in which case your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use first-party and third-party cookies for essential site functionality, analytics, and advertising. Most web browsers allow you to control cookies through your browser settings. Disabling cookies may affect the functionality of the Site, including your ability to complete a purchase.

We also work with advertising partners that may use pixels and similar tracking technologies to measure ad performance and show you relevant advertising on other platforms. You can opt out of interest-based advertising at aboutads.info/choices and networkadvertising.org/choices.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, tax, and reporting requirements. Order and transaction records are retained for at least seven (7) years in accordance with U.S. tax law. Marketing preferences and email list data are retained until you opt out or request deletion.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect your personal information, including SSL/TLS encryption on the Site, PCI-compliant payment processing, and restricted internal access to data. No system, however, is completely secure, and we cannot guarantee the absolute security of data transmitted over the internet.

7. Your Rights and Choices

7.1 Marketing Opt-Out

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at support@libertyarksurvival.com. You will continue to receive transactional emails (order confirmations, shipping notifications, subscription notices) because they relate to your purchase.

7.2 Access, Correction, and Deletion

You may request to access, correct, update, or delete the personal information we hold about you by contacting us at the email above. We will respond within a reasonable time frame and as required by applicable law.

7.3 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what categories of personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information in the traditional sense. To exercise any of these rights, contact us at support@libertyarksurvival.com.

7.4 Nevada and Other State Residents

Residents of Nevada, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Contact us at the email above to exercise any applicable rights.

7.5 EU/UK Residents (GDPR)

If you are located in the European Union or United Kingdom, you have rights under the GDPR / UK GDPR including access, rectification, erasure, restriction of processing, data portability, and the right to object. You also have the right to lodge a complaint with your local data protection authority.

8. Subscription Billing and Recurring Charges

If you enroll in a subscription product (such as the Survival Wellness Box), you authorize Dark Magus, LLC to charge the payment method you provide on a recurring basis at the cadence disclosed at the time of enrollment. You may cancel your subscription at any time by emailing support@libertyarksurvival.com. Cancellations take effect before the next scheduled billing cycle.

9. Children’s Privacy

Our Site and products are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without parental consent, we will delete that information promptly.

10. International Users

Our Site is operated in the United States and our products are primarily sold in the United States. If you access our Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. under U.S. privacy laws, which may differ from those of your home country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and post the revised policy on this page. Your continued use of the Site or our services after changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us: